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During checkout, when prompted for Payment Method, you can indicate that you wish to enter a Purchase Order number. You will be prompted for your Purchase order number. When checking out this way, you will receive an invoice via email, once payment is received, the order is fulfilled.
Once a download is retrieved WPC will only allow refunds, less 20% restocking fee, if contacted in 5 business from the purchase date. The credit will be up to 80% of the original purchase. After 5 business days from the purchase date there are no refunds. If you do not open a shipped CD or shipped bound document, fill in this Help Form providing details of the requested refund.
There are no refunds for someone who purchases at the non-member price and then becomes a member.